Grow your short-term rental business

About Smartbnb

Smartbnb is the solution where you can run your guest communication and operations at scale. Be able to expand your limits with the guest experience feature. Go beyond automation and design your perfect guest experience, where you are able to design your own pre-set rules and templates for automation communications. You are also able to cover the entire guest experience, by sending messages for specific properties, times and events. You can also set conditions to your communications, add images and translate in 29 languages. Personalized communications have many benefits, and with Smartbnb you are able to use their AI models or create your own to detect and answer your guests’ FAQs. You can also send replies within 30 seconds to improve SEO rankings. With reviews and feedback, be able to manage this professionally. Send review reminders automatically, automate review publication, and control your reviews - even the bad ones.

Make your operations turn like a ‘turbo’ button for your vacation rentals. Set automated tasks for your routine schedule for cleaning, check-in/out visits, maintenance and more. Be able to seamlessly delegate jobs, by assigning tasks to the right people automatically, and Smartbnb will notify them by email or SMS. Four of your staff, keep your teamwork in the loop by being able to share access with team members. This will be a useful place for everyone to visit on the system to keep your team members updated on assigned properties, roles, and any other useful details. This will lead to team communication effortless. Alternatively, you are also in control of the operations as Smartbnb is flexible. You can rather assign jobs manually as this is made just as easy as automation. For the notification, they are available in 28 other languages. You are able to keep track of everything with log reports as this allows you to trace all automated messages and notifications.

The Smartbnb Inbox is a single inbox for all your platforms. You are able to connect all your accounts, synchronize into real-time with help of integrations, and simply manage all messages in one place. Smartbnb provides cool features within the Inbox such as exclusive guest insights. This means you can screen guests quickly by their reviews, ratings, location, or ID verification. You can also quickly identify guests that are local, same-day bookings or returning customers by their badges on their profile. Having an Inbox that manages all platforms might be messy, but Smartbnb lets you focus on productivity through their Inbox. You would not able to get lost in your own Inbox as you can search by guest name or confirmation code. You are able to organize your conversations with the use of super-powered filters, and create useful segments and tags on conversations and property groups.

One calendar to rule all and everything. A consolidated calendar to manage your Airbnb and HomeAway reservations for the same property, together in one view. Unified availability and pricing to fully control your availability and rates across platforms, from within your calendar. Quick searches and filters to navigate through properties directly and fast. It is also easy to have easy access to glance at reservation details as the calendar displays all relevant information about your guest’s stay.

The property management feature allows you to centralize all your properties from one place. You can expect an end multi-channel confusion where you can sync your listings on Airbnb and HomeAway/vrbo, never double or overbook again, and keep your listings organized. Optimize listing rankings and SEO, as well as putting fast responses in place.


Smartbnb prices vary as they price you depending on how many active listings do you have. Prices are based on monthly payments starting from €15.

Support Included Yes No
Free trial Yes No
Free Demo Yes No
Price range :
  • low
  • mid
  • high
Price Models :
  • Fixed price
  • Percentage of revenue
  • Fee per Booking
Head Office :
Type :
Cloud, SaaS, Web
Year started :

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